Forum Discussion
So, after the backup we need to re-open the file and then log out via the services menu? There is NO option to log out once the backup is complete.
Great that you are in talks with the developers but, it has been 5 months. What does MYOB consider an acceptable time frame for a response to be?
Hi JillL1,
Thank you for your response.
The scenario where the application closes after a backup, creating additional steps to reopen and logout, is definitely not ideal. There are multiple possible solutions that can be considered for both simplifying the logout process and this scenario with backups. Our developers are definitely looking into this, but we are unable to provide an ETA on when a solution will be released. Release notes are regularly published on our support pages, but we will absolutely post an update on this thread when more information is available.
Feel free to reach out if there's anything else I can assist you with.
Cheers,
Princess
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