Update -Improved Security- 2FA changes
We have recently taken measures to deliver new security functionality to provide contextual and adaptive multi-factor authentication (MFA) controls. As a result, MFA now takes into consideration a ra...
Forum Discussion
Hi JillL1,
Thank you for your response.
The scenario where the application closes after a backup, creating additional steps to reopen and logout, is definitely not ideal. There are multiple possible solutions that can be considered for both simplifying the logout process and this scenario with backups. Our developers are definitely looking into this, but we are unable to provide an ETA on when a solution will be released. Release notes are regularly published on our support pages, but we will absolutely post an update on this thread when more information is available.
Feel free to reach out if there's anything else I can assist you with.
Cheers,
Princess
Hi Princess,
There is still no ability to force a user to require 2FA on every login to MYOB Essentials through a browser (as in, the live file, not a backup).
Even if you explicitly log out, you don't always need 2FA to log back in.
After Jill suggested it, I emailed all of the different help desk emails I could find for MYOB and have received no response.
The attitude towards what a number of your users are describing as a serious security concern is unsettling.
How long are we expected to wait for you to close this bug, noting that all we want to do is revert back to how it was?
But the subscription goes up 1st April .....
I understand costs have to increase but at the same time when service levels decrease it does not sit right.
It very interesting that MYOB still do not know when this problem will be resolved. Also, of interest how many users are affected.
