Upgrade AccountRight
Hi I want to change my product from AccountRight Standard to Premier to support multiple currency feature. And also wanted to know if the data entered will be affected.
Forum Discussion
Hi Naz2
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
In this matter, you can change your product by going to your My account (myaccount.myob.com) >> Manage products. After selecting the desired product, you should be able to go to your AccountRight files and select Help menu >> change product. Data entered into the files will not be affected.
This Help Article, Changing your AccountRight product, has detailed information you may look at.
Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.
Cheers,
Princess
Im not able to access My Account page.
Hi Naz2
Thank you for letting us know. May I have the error message when you are trying to access your My Account? Please provide a screenshot so we can further assist you with this.
Please let me know if you need further help.
Kind regards,
Sai
This message appears.
Hi Naz2
Thank you for the information. To further check on this, please send me a Private Message containing the following:
- Serial number
- Business name
- Your full name and email address
Please let me know if you need further help.
Kind regards,
Sai
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