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Hi JaydeM1,
Thank you so much for your post and welcome to the Community Forum!
My apologies for the late response. To upgrade from an earlier version of AccountRight, like AccountRight v19, you'll require an active AccountRight subscription. If you don't currently have a subscription, consider subscribing now. subscribe now. You can also visit this help article for more information about: Upgrade from AccountRight V19
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Regards,
Earl
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