Forum Discussion

AlistairB's avatar
AlistairB
Experienced User
2 years ago

V18 Confirmation Blocked for Accountants

It looks like after atttempts at Blocking users via the Confirmation route, MYOB is now blocking accountants from reviewing V18 files in an effort to get accountants to force clients to upgrade.   ...
Liz_A's avatar
Liz_A
Super User
2 years ago

Hi AlistairB 

 

I just tested my old v18 on an old client file and it confirmed. I had to use Administrator ID and I have the full installer for v18 that I use so I'm wondering whether there is something else going on. You may need to provide a bit more information or get the client to log in and confirm themselves before re-sending you the file so you have a bit of time to work on it........

 

Cheers

Liz

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