WHERE IS THE SUPPORT ????
I am supposed to be receiving PRIORITY SUPPORT WITH MY SUBSCRIPTION but yet I am still waiting since the 8/07/2026 for an answer to my request/s after lodging two (2) Support Requests. Tried to call...
Forum Discussion
Hi Greg_Smits,
I’m sorry to hear about the wait and the trouble you’ve had trying to get through to us. We’re currently dealing with a much higher than usual volume of calls and support requests, which has caused delays in our response times. I understand that’s frustrating, especially when the issue is affecting your read and write access. Your support requests are still with us, and one of our team members will pick up your case as soon as someone becomes available. In the meantime, you can also reach our support team through the options here.
Regards,
Sai
