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pandasaigon's avatar
pandasaigon
Trusted Cover User
3 days ago

MYB Accountright Plus Does not roll over new FY 2026

I have a trouble where MYOB  does not roll over the  new year 2027.Although, I did make back up and closed the FY 2025. I also did clear cache as MYOB advice below, but the system won't roll to the new year 2027

FYI , I did try the below instruction from MYOB but it does NOT HELP

There steps below has been done but NO GOOD

Clear Your AccountRight Cache [1]

If the year refuses to update even after running the assistant, a corrupted local cache may be freezing the file display: [1]

Close MYOB AccountRight.

Press the Windows Key + R on your keyboard to open the Run dialog box.

Type %localappdata%\MYOB\AccountRight and press Enter.

Double-click the folder matching your software version (e.g., Current).

Open the Cache folder and delete all files inside it.

Reopen MYOB and check the financial year again. [1, 2, 3, 4]

 

I hope for your soonest help

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 days ago

    Hi pandasaigon

     

    It sounds like you’ve already worked through the usual steps, but I’m linking the help article here in case it’s handy: Close the financial year

     

    If the issue is still happening after going through that process, the next best step would be to reach out through My Account or connect with our live chat team through MOCA, our virtual assistant, so the file can be looked into further.


    Regards,

    Genreve