How to turn off the notification 'your invoice has been sent by Outlook. To view check your sent folder in Outlook' after each invoice has been emailed.
This has started after the latest Acct Right Prem version update today 2023.1.0
With the new MYOB version 2023.1.0 when we process an Invoice and email it we are getting a note on myob stating your Invoice has been emailed via outlook and we need to okay this everytime.
Looking forward to having to click that 300 times when the statements are being sent 1st march.
Attn: MYOB
How do we turn that off please? I am aware I am using Outlook, I am also not a complete idiot and understand that is what the sent items folder is for.
With the release of AccountRight 2023.1 we have introduced a new prompt that does appear when emailing from the software. This is to alert the user that the email has been successfully delivered to Outlook, previously there was no indication as to the outcome.
At this time, there is no provision to disable that message from appearing, however, we do thank you for your feedback and will be sharing this with our teams.
Thank you for your totally useless response. I process close to 1000 invoices per batch and I now need to acknowledge the bleeding obvious by clicking the button 1000 times per batch. Add this to the other mouse clicks I am already forced to click and you have increased my workload significantly.
I would be interested in the thought process behind this useless feature;
Who requested it?
Who researched the effects it may have on the end user?
Who beta tested it?
Who signed off on it?
To me, and the others on the forum who have commented, it is an annoyance and I cannot understand who, in this busy world would welcome yet another step in the process
At the very least incorporate a "Do not prompt me again" check box which needs to be ticked on the first appearance of this annoying and useless prompt so those of us who know what they are doing can exonerate you of any responsibility for the sending of emails from your application - a bit like the really annoying prompt which appears on the display in your car when you first start it up - you know, the useless "Do not stare at this screen while driving" ay least there is a button to turn that off for the duration of the journey.
It is a disappointment that there are no plans to remove this. Terrible from a user point of view, and so odd that is was added to the latest version, without a way to turn off. Seems a waste of time for work done when there are more pressing issues to fix.
Why can't MYOB just admit it made a mistake and get rid of this unwanted, intrusive feature. Just another button to press for no reason at all. If you want to appear proactive, why not fix the constant, daily crashes?
We are having the same issue as everyone else with the Invoice sent message. When you are sending multiple invoices a day this becomes extremly frustrating.
When are MYOB removing this or at least giving users the option of disabling the message.
Step 1: Create an invoice. Step 2: Select 'Send' Step 3: Click 'Attach PDF' icon. Step 4: Select the method you would like to share the invoice (Email, Whatsapp, SMS) Step 5: Choose who you will be sending it to. Step 6: Click 'Send'
You don't turn it on or off - that is why we are annoyed by it.
MYOB has two options for sending emails (see Setup, Preferences, Emailing) one uses your own Outlook system and the other uses MYOB's system. When you select to use MYOB there is no way (that I know of) to check if an email has been sent, hence many of us choose to use the other option as we can go into our own Outlook account and see what has been sent and if the email address is wrong or bounces you will get a notification in Outlook saying that has occured. The system worked perfectly well as it was. Now we are receiving a pop up nofication with every email we send which is redundant and a time waster, anyone who sends multiple invoices a day (as I do) is pulling their hair out in despair.
I wonder if those using the MYOB system to send emails is getting the same pop up? Probably not, maybe this is just another manipulation to see if we will move over to that option, reducing the work that software writers have to do to facilitate a good intergrated program (hmm conspiracy theory?).
Can we please have a response as to 'When are MYOB removing this or at least giving users the option of disabling the message' as posted a week ago now?
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HI,
I'm trying to run a P&L report in Accountright. Whichever date range I enter I receive an error message 'the selected date range is invalid'
","body@stringLength":"174","rawBody":"
HI,
I'm trying to run a P&L report in Accountright. Whichever date range I enter I receive an error message 'the selected date range is invalid'
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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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When running a Profit and Loss report in AccountRight you do need to ensure that the dates that are being entered fall within the same financial year.
You would also need to ensure that the dates entered are in the current, next, or a previous financial year, based on the file. You can see the financial year your company file is in via Setup>>Company Information. For example, say you are in the 2019 financial year you would be able to produce the reports for 01/07/2018 - 30/06/2019 (current), 01/07/2019 - 30/06/2020 (next), and previous years, assuming a standard Australian Financial year. If you are needing to produce a Financial year report outside of that period i.e. 01/07/2020 - 30/06/2021, you would be looking at closing your financial year. By doing this it will update the financial year and thus allow for those reports to be run. Depending on the current financial year you may have to complete the Close a Financial Year process multiple times.
\n
\n
The other option to closing the financial year is to use the AccountRight Browser interface to run those reports. This should allow those reports to be run without the need of that financial year barrier being in place.
If you have completed the File>>Close a Financial Year process i.e. select Next, ensure that the Your next financial year line is listing the new year (Your Financial year will be 2020, running from 01/07/2019 to 30/06/2020) before selecting Next and then Close the Financial Year, the financial year should be updated to be the new financial year.
\n
\n
If you are finding the financial year is not updating when completing that process can you indicate what the financial year and last month in the financial year is before the process - Setup>>Company Information and what the values are after the process. Also, knowing whether you are encountering an error message using that Close a Financial year process would be ideal as well.
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As the script doesn't appear to be working as intended for you, I've arranged for the company file to be sent in for an investigation and possible repair.
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\n
I've sent you a direct email with all the details in regards to getting that file sent in for an investigation and possible repair. All the information required is included in the email but do let us know if you have any questions about the process.
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