Hi MYOB support,
Our client has sent an invitation to us as an Advisor role, but we have yet to receive the invitation. Previously, we were an active user, but client cancelled all user access, so now have to re-invite.
The company name is ******
Looking forward to your response. Your prompt attention to this matter will be greatly appreciated.
Kind regards,
Chris
Hi ChrisBan,
I've taken a look at your account and the ticket you submitted. Good news! Your email address, which was previously inactivated, has now been successfully reactivated. You should be able to log in using your email address now. If you still can't log in, please reach out directly to our support team on live chat via the virtual assistant MOCA, so they can further look into your case and email address.
Cheers,
Princess
