Applying credit from bank feed
I have bulk payments to my bank account that are made up from individual customers. I have a credit I need to apply to the bulk payment settlement. How do I apply this credit (which is sitting in the...
Forum Discussion
Can you settle refunds in the online version?
I think you can
If so receive the payment to undeposited funds for the total amount then record a refund to undeposited funds
Then prepare your electronic payment from undeposited funds
In your bank feeds will it show the credit if you change the show to all transactions ? If so you could do it that way
hope this helps
Lisa
Hi Lisa,
The "Show all transactions" in the bank feeds on the online version only shows sales as far as I can see, and not refunds. It would make this process so much easier if there was a feature that would allow refunds to show up under All transactions (or to add them if required somehow).
So am I correct in thinking that the only way to deal with refunds and commission together is to accept payment from each customer individually into Undeposited funds, along with the refund, then create a refund transaction to deal with the commission? I will need to do this again in the future, so if there is a more streamlined way to do this, that would be great.
Rachel
Hi Rachel,
Firstly I think that the web browser version of AccountRight is ver limiting
Personally , as annoying as it is with the constant updates I access MYOB from the software downloads
This you can do from any computer wit internet access and you get what you pay for.
Anyway
I would deal with the transaction outside of bank feeds
Apply the credit through customer returns to the appropraite invoice and then you should be able to match through bank feeds,
I don't think you can enter a negative amount in an invoice in the web browser so I hope this works for you
Lisa
