Forum Discussion

smileylauri1's avatar
smileylauri1
User
2 months ago

Bank feed says cancelled but i cannot add again through CBA

We have two credit cards that are reading as cancelled in MYOB but when we try to reconnect CBA says they are still connected and we cant select to connect??  
smileylauri1's avatar
smileylauri1
User

Hello.

 

Two credit cards.

 

1005

1028

 

Thanks 

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hi smileylauri1,

 

Thanks for providing the last four digits of the credit cards. We also like to ask a screenshot of your bank feeds where we can see the credit cards ending in 1005 and 1028 and their status. Make sure to remove any sensitive information before posting in the Forum. Lastly, please confirm the last four digits of your serial number.

 

Best regards,

Doreen