Hi Elisem,
Thanks for posting your concern in the forum.
I understand how important it is that you have all the features in bank feeds in the web version. Unfortunately, the web version of AccountRight is not yet the same as AccountRight. In the browser version of AccountRight, you can access the bank feeds transaction from the Banking > Bank Transaction window. But if you have AccountRight installed on your computer, I suggest using the software instead of the browser version, as the application could handle multiple files with different serial numbers at once.
Let us know if you require any further assistance with this. We're happy to help.
Thanks,
Genreve
Hi Genrev
that sounds like a good idea. I do have AccountRight on my computer. How do I access the browser version using this. The old version previously had another serial number. How can I have multiple files with different serial numbers at once using the AccountRight on my computer. I would like to use the computer app one most of the time.
thanks for your previous response
elise
Hi Elisem,
Thanks for the response. We appreciate you adding more information regarding your concern.
Generally, if your email address is connected to all the files you need to access, you will just need to login to the AccountRight application using your email address and you will have access to all the files connected to that email address.
If you are logged in using your email address in the window shown in the last screenshot, all the AccountRight files connected to that email address will be shown in the right side of the window.
Let us know if you need any further assistance with this. We're happy to help.
Thanks,
Genreve
HI
Yes thats how I log in but only the old myob desktop version is there, it has a different serial number and is no longer active. I can see all the other accountright online files. The file I want is only a web version. How do i get this onto the desktop so I can hide all these transactions.
appreciate your help
Elise
