Forum Discussion

Elisem's avatar
Elisem
Experienced Cover User
2 years ago

Bank Feeds window not showing showing transactions to hide transactions

Hi I have accountright on the browser.  I am trying to use bank feeds.  they show up as transactions but not in the bank feed.  I want to hide all the old transactions but I don't seem to be able to ...
Elisem's avatar
Elisem
Experienced Cover User
2 years ago

Hi Genrev

that sounds like a good idea.  I do have AccountRight on my computer.  How do I access the browser version using this.  The old version previously had another serial number.   How can I have multiple files with different serial numbers at once using the AccountRight on my computer.  I would like to use the computer app one most of the time.

 

thanks for your previous response

 

elise

 

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Elisem, 

 

Thanks for the response. We appreciate you adding more information regarding your concern. 

 

Generally, if your email address is connected to all the files you need to access, you will just need to login to the AccountRight application using your email address and you will have access to all the files connected to that email address.

 

If you are logged in using your email address in the window shown in the last screenshot, all the AccountRight files connected to that email address will be shown in the right side of the window. 

 

Let us know if you need any further assistance with this. We're happy to help. 


Thanks,

Genreve

  • Elisem's avatar
    Elisem
    Experienced Cover User
    2 years ago

    HI

    Yes thats how I log in but only the old myob desktop version is there, it has a different serial number and is no longer active.  I can see all the other accountright online files.  The file I want is only a web version.  How do i get this onto the desktop so I can hide all these transactions.

     

    appreciate your help

    Elise

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi Elisem, 


      Thanks for the response. 

       

      You will need to install the latest version of AccountRight desktop version. After the application, you will need to log in using the email address you use to access the web version of AccountRight. After logging in to the application, the online library will show all files connected to the email address you've logged into regardless of the serial number. 

       

      Let us know if you require any further assistance with this. 


      Thanks,
      Genreve

      • Elisem's avatar
        Elisem
        Experienced Cover User
        2 years ago

        Hi Genreve

        I believe i have the latest version.  Stiil cannot access the file here.  The only one I can see is the old version, which is no longer active.  I have access to all the other online myob files

        C:\xxxx\Programs\MYOB\AccountR ight\app-2023.900.10007

         

        Elise

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.