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Marty88's avatar
Marty88
3 months ago

CBA may bank feeds issue

Hi,   I have found an issue in my bank feeds today. I noticed a May 2024 line was in my bank feeds even when they were cleared, and the bank was reconciled to June 2024.  
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Marty88,

 

If the transactions are appearing in the bank feeds window, they might be duplicate bank feeds. To resolve this, you can create a support ticket from the My Account window so the bank feeds team can remove the duplicates. You might also want to filter your bank feeds to show approved transactions and check if they are duplicates.

 

Let us know if you need any other help.

 

Thanks,

Genreve

 

 

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