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mkapm's avatar
mkapm
Contributing User
12 days ago

Credit Card previously linked then cancelled.

Hi,

 

We have a credit bank feed setup from 1st July however it will not let me connect it to the bank account because it has a previously used bank feed that was cancelled by a previous employee. 

 

How do I allocate the current bank feed to the correct account?

 

I have attached a pdf of the two accounts.

Hope that makes sense?

 

Thank you

Michelle 

 

browser

4 Replies

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  • mkapm's avatar
    mkapm
    Contributing User
    6 days ago

    Hi Jemar

     

    Have you had any luck with my issue with the credit card problem?

     

    Thanks Michelle

    • ZRSmj's avatar
      ZRSmj
      User
      6 days ago

      Hi Jem Jemar_C , I also have a similar problem. Can you share how was the same issue resolved , so that I can practice the same .

       

      Hi mkapm ,

      Thanks for raising the issue, I too need the same help. 

      Cheers

      MJ

       

  • mkapm's avatar
    mkapm
    Contributing User
    9 days ago

    Hi Jemar

     

    Thanks for your reply. The details are:

     

    Serial number :  **********

    Business name: APM Property Maintenance

    Email address: alby@apmmaintenance.com.au

    First and last name: Yvonne Cerella

  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator
    12 days ago

    Hi mkapm,

     

    Thanks for your post and I understand that you are unable to link the canceled bank feed. For us to check on the account please send me the details of your account using the template below via private message for the security purposes of your account : 

     

    Serial number :

    Business name:

    Email address:

    First and last name:

     

    Cheers,

    Jem