Forum Discussion

Gillies's avatar
Gillies
Experienced Cover User
2 years ago

Error Message during Reconciliation

Good morning,   I am currently reconciling October using Bank Feeds.  All transactions have reconciled, however I have 2 transcations that I need to record as 'Transfer Money' and when I click on t...
Gillies's avatar
Gillies
Experienced Cover User
2 years ago

Good morning,

 

Thank you for your response.  Please find error message log as requested.

 

Kind regards,

Lisa

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Gillies,

 

Thank you for providing the log file. I appreciate your cooperation in helping us better understand the issue you're facing. Could you please confirm if you've upgraded your account to the latest version of AccountRight? Our team is working hard to eliminate this kind of error. Once upgraded, try to record the transfer money again, and then please let me know if the issue persists.

 

Cheers,

Princess

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