Incorrectly Applied Payments
Hi, I have just taken over a company file, and have noticed that for the past 12 months, some payments have been applied to incorrect invoices. What is the best way to rectify? The previous book...
Forum Discussion
Thanks for your post. Whether you delete or reverse the payments the invoice will be reopened and show as outstanding. If you're going to reverse the payments, check the account the original payments were posted to. If they went to the Undeposited funds account, you'll need to process a Prepare Bank deposit transaction for the reversals.
Please let me know if you need further help and good luck.
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