Unable to recreate electronic payment with the original payment date

Hi Sasikala1,

At the moment, there isn’t a way to recreate the electronic payment in MYOB using the original past processing date once the batch has been deleted and rebuilt. The Date of payment defaults to today’s server date, and MYOB also shows a warning that banks may reject payments dated in the past.
 

The supported way to fix this is to delete or reverse the grouped electronic payment, recreate it, then generate a new ABA/bank file using today’s date or a future date. That Date of payment is the bank processing date that goes into the ABA file.
 

So in short, you won’t be able to rebuild the payment with the original April processing date in MYOB, but you can recreate the batch correctly and re-download a fresh bank file with a valid payment date.
 

For reference, please see this help page for more information Changing or fixing electronic payments.

Regards,
Earl

Hi Sasikala1, 

Thanks for clarifying what you are trying to do further. 

I checked internally, and this should be a warning, not a block, so you should still be able to recreate the electronic payment using the original April date and the correct bank account.

If it still won’t let you continue, please reach out to our support team so they can take a closer look. You can do this through My Account or by connecting with our live chat team through MOCA, our virtual assistant.

Regards,
Genreve 

Hi Sasikala1,

Thanks for sharing the screenshot, super helpful!
 

What you’re seeing is a known issue with NZ electronic payments. Because the original Bank Processing Date you’re entering is now in the past, MYOB won’t let the payment be recreated using that same date. The current workaround is to recreate the electronic payment using today’s date or a future date instead.

Regards,
Earl

Hi Earl, 

Thank you for your reply.

My issue is that the payment was already made from the bank account on April, and the supplier payments are correctly recorded with the payment date of April. The only error was that the original electronic payment was created under the wrong bank account.

As I have deleted the electronic payment from the wrong bank account, when I recreate it today, it does not appear in the April bank reconciliation. Could you please guide me on how to fix the April bank reconciliation?

Thank you.

Hi Genreve,

Thank you for your reply and for checking this for me.

I've attached a screenshot of what I'm seeing. When I enter the original Bank Processing Date (15/04/2026 ), I receive the message "The bank processing date may not be before your system date." Unfortunately, I’m unable to proceed after this.

Could you please let me know if there is anything else I could check, or whether you would recommend contacting MYOB Support to investigate this further?

Thank you very much for your help.

Sasikala

Hi Earl,

Thank you for your response.

I understand that I need to recreate the electronic payment using today's date or a future date.

if I made the payment today, is there a way to complete my April bank reconciliation, as the payment was originally made from the bank on 15/04/2026 Or would you recommend that I contact MYOB Support to resolve this? The matter is that I am stuck with my April bank reconciliation because of this transaction.

Thank you for your help.

Hi Sasikala1,

Yes, please reach out to our team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl