Forum Discussion

monicarcsa's avatar
monicarcsa
Experienced User
3 months ago

Westpac bank feed delays 21 Oct not showing

Anyone else with Westpac AU having bank feeds for 21 Oct transactions not uploading?

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 months ago

    Hi monicarcsa,

     

    Thanks for flagging this one. We've actually had a few reports come through about Westpac AU feeds. Our team's already on the case and working to sort it as soon as possible. While they're checking it out, could you please try the steps below just to make sure there's nothing local hiding things up?

     

    1. Go to Banking command centre.

    2. Select Bank Feeds.

    3. Click the Get Bank Transactions button to refresh the feed.

     

    Also, try changing the display transactions filter to 'Hidden' and then back to 'Current' that sometimes does the trick.

     

    Regards,

    Sai