Forum Discussion

WalterP's avatar
WalterP
Member
12 hours ago

Database duplication to a spare MYOB test file?

Hi All,

 

We are in the middle of implementing a new software integration and would like to duplicate our current file to the test file we have already set up. We figured the easiest way would be to restore to the test file however now that MYOB have removed that essential function, would the simplest way forward be for MYOB Support to do the duplication on the back end? If it is possible I will wait the hours on the phone to talk to someone because emails queries go unanswered for days on end it seems. 

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 hours ago

    Hi Walter,

     

    I can see how nice it is to test certain features without compromising your file. There isn’t any process to copy a live online file into another online test file.

     

    Restoring a backup over an online file replaces that file’s data, so please don’t try this on your live file. You can contact Support to ask whether they can help with your specific setup, but this isn’t a standard or documented option.

     

    Regards,
    Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home