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JessNew15's avatar
JessNew15
Contributing User
18 days ago

Error message support.

We use Tall Emu to export our invoices to Myob. 

 

I am getting the below message when I try to export an invoice to myob - Invoice(3601): E-61039: Internal Server Error. The MYOB API is not responding for accountright/86e83dc3-c9db-417d-9756-b295b74dc533/Sale/Invoice/Item. 

Please contact MYOB for assistance.

Can you please offer any help or support on this? 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    11 days ago

    Hi JessNew15,

     

    Sorry for the late reply. Since this involves a third-party integration, even though the message says to contact MYOB, the best next step is to treat it as a Tall Emu / MYOB API integration issue and ask the Tall Emu developer to raise it with MYOB API Support.

     

    Cheers,

    Princess

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