Hi YML
Thanks for sharing the error message. It's clear that you're having trouble deleting a batch of old jobs and encountering an error. This might be due to some cached data or an issue with the index file. I suggest clearing the cache in your AccountRight software. If the issue still persists, it might be related to the index file, which will require a deeper investigation. You may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team. They have more tools at their disposal to diagnose and resolve such issues. Let me know if you have other queries!
Kind regards,
Shella