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Kiwiamber's avatar
Kiwiamber
Contributing User
1 year ago

Issues with exporting to Excel because AccountRight exports to old Excel 97-2003 file type

The business I work for has updated our security protocols. Now when I try to export Excel reports from MYOB I get an error "You are attempting to open a file type (Excel 97-2003 Workbooks and Templates) that has been blocked by your File Block settings in the Trust Center". My IT person is saying xls files are insecure which is why this is being blocked, and that he can't change it at our end. He says that MYOB should surely be able to export into newer files, which I tend to agree with. Is there a planned solution to this? I can export into TSV but it creates a lot more work for me in reformatting.

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  • clairecasson's avatar
    clairecasson
    Member
    1 month ago

    Is there any update on when this change will occur? we pay a significant amount of money to use this software but currently we can't actually use it for what we need!  Interesting that Xero have no issues updating there software for this change from microsoft.....  

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi clairecasson, 

     

    We don't have a confirmed date we can share yet for when the export will move from the older Excel 97–2003 format to .xlsx. The work is with our product team now, and your file is linked to that request, so when there's an update or release that changes this, you'll be notified.

     

    I completely get that this impacts how you use the software, especially with the newer Microsoft security settings. While I can't comment on how Xero manages their changes, I can confirm this is on our roadmap, and your feedback here helps with prioritising it alongside other changes.

     

    Regards,

    Genreve

  • EnochJacobs's avatar
    EnochJacobs
    Member
    1 month ago

    Its nice to see and actual MYOB response to this issue, though I won't hold my breath as this issue has been ongoing for over 3 years with support requests and community posts getting no valid response.

    The ASD Article I posted was First published: 15 Dec 2016, and Last updated:24 Jul 2023 when the issue became prevalent as this became Microsoft's default policy position.

    Worth noting that this is not an issue for MYOB Cloud products...

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