Hi everyone.
We know that call wait times have been much longer than usual, being unable to reach us to get help with this change has not been acceptable, and we’re sorry for that.
We’ve heard your feedback and worked hard on improvements in this release to support your file moving online, regardless of whether you already have a subscription or need to purchase one - this means you can navigate the change without needing to call us.
These changes will be visible when you open up AccountRight from the morning of the 18th of June.
Please check out this post for all the details on what will change and how to work through it.
