Forum Discussion

Roxanne-83's avatar
26 days ago

Sending invoice

I cannot send invoice, it keeps failing when all details are correct.

1 Reply

  • Han-Solo's avatar
    Han-Solo
    MYOB Moderator
    26 days ago

    Hi Roxanne-83​ 👋


    Thanks for flagging that. Can you check that you’ve selected a reply-to email address in your settings?


    You can find this by going to:

    More > Invoice Settings > Invoice Email

    Then make sure a reply-to email address has been set.


    If everything looks good but it’s still not working, can you create a ticket with us so we can take a closer look?

    You can do this from within the app by going to: More > Digital Assistance

    Thanks,

    Hannah  ☺️