V18 Confirmation Blocked for Accountants
It looks like after atttempts at Blocking users via the Confirmation route, MYOB is now blocking accountants from reviewing V18 files in an effort to get accountants to force clients to upgrade. ...
Forum Discussion
Hi Liz, thanks for your suggestion.. I purchased Accounting V18 which I've used for 6 entities already - I just checked that. Maybe I should delete old files that I no longer require? Is that do-able within the system? No my serial number is already registered and the main company that I set up decades ago functions perfectly fine. The issue is with a new company - maybe it is just 1 too many> I cannot activate as per the methods displayed within V18. I did call in May when I entered the first lot of data for the new company and was told that I took too long to activate it therefore its read only. So yesterday I started a new company file with slightly different name, and that went fine. I could select to activate later, then I re-entered the original data up to May then new data from then on. I mean it took most of the day to do that but that was the only option as I saved "all data". I entered the data to now, but I will need to keep going to year end. I'm trying to avoid having to change accounting software as I am getting too old to deal with new software. It sound like I will be ok for another 89 days then I would have to re-enter the data from 1/7/24. If 5 companies is the limit, how do I delete old companies?
Hi CarolD
Ah- thanks for the extra info. You need to re-use an old file rather than just delete these. The File ID is encoded within the file, so deleting these won't reset your history of creating files and the new file still won't activate as you've reached your limit. I take a copy of an unneeded file from a couple of years ago with minimal info and delete everything and then rollover to the current year and then enter transactions for the new business. You need to check all of your setup to make sure old business names don't go out on emails, etc but otherwise it works perfectly well. Unfortunately, this means you will have to enter data from 1/7/24 again but you should be good to go from hereon.
Cheers
Liz
