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becn1103a's avatar
becn1103a
Experienced User
1 month ago

Bank feed for new credit card - Banking Hub error

Hi

I'm trying to set up a new bank feed for a credit card. When I click Banking then Banking Hub I get the something went wrong error message. I've tried refreshing but it is still the same.

 

The current bank feeds I have set up are working as normal.

 

Any ideas?

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  • SIA1's avatar
    SIA1
    Member
    1 month ago

    I am also having the same problem. I have been back and forward with MYOB and they've tried to fix it several times since the 18/03. On Friday this was their email reply, but I still haven't heard back.

     

    We need to move your case to the right team to resolve - this is to ensure there are no outstanding concerns, due to bank feeds being available only our Support team can assist with the category

     

    A member from our Support team will be in contact shortly against this case number. 

    request 02928943

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