Bank Reconciliation
I have reconciled my clents Bank Reconciliation up to March 4th. I am now trying to reconcile to March 31st. I put in the date that I had previously reconciled to as my client was experiencing some i...
Forum Discussion
Hi MJ19153,
Thanks for sharing your recon issue completely. That usually points to the bank rec history having changed, and a future-dated bank reconciliation is often the cause.
A quick thing to try is:
- Go to Banking > Reconcile Accounts
- Pick the bank account
- Enter a far future date like 31/12/9999
- Tick everything showing
- Copy the Calculated Statement Balance into the Closing Statement Balance
- Reconcile, then undo it straight away
Then go back and try reconciling March again.
If it’s still not balancing after that, there may be a transaction that’s been changed, deleted, or recorded to the wrong account`. If that doesn't fix the reconciliation amount, I recommend reaching out our support team so they can look into it deeper. You can either create a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
