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PeterBor's avatar
PeterBor
Experienced User
18 days ago

Banking rules not working

Hi,   Is there an issue with the auto allocation rules not being applied?   I have some banking rules that have been working for at least 12 months to automatically allocate bank fees, interest a...
banking rules
  • Earl_HD's avatar
    Earl_HD
    17 days ago

    Hi PeterBor,

    We are currently aware of this issue and have a script that can be arranged on the back end to fix it. To proceed, I recommend reaching out to our support team directly. You can contact them via Live Chat through our virtual assistant at  MOCA or by submitting a support case at  http://myaccount.myob.com/.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
17 days ago

Hi PeterBor,

We are currently aware of this issue and have a script that can be arranged on the back end to fix it. To proceed, I recommend reaching out to our support team directly. You can contact them via Live Chat through our virtual assistant at  MOCA or by submitting a support case at  http://myaccount.myob.com/.

Regards,
Earl

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