Forum Discussion

MYOBisnfu's avatar
MYOBisnfu
Member
9 months ago

Cancelling a bank feed application

I tried to get a bank feed and the bank disputed my signature. Meanwhile I decided to use a different account with a different bank. The initial application is still on the hub but nothing is clickab...
Shella_A's avatar
Shella_A
MYOB Moderator
9 months ago

Hi MYOBisnfu,

 

I got you! Since you switched banks and are now stuck with the first application in the hub that you can't delete, you'll need to contact our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for help to sort this out. They should be able to clear the old application so you can start fresh with the new bank account. You can also check this link about bank feeds for more details.

 

 

Regards,

Shella

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