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Bengen's avatar
Bengen
Cover User
6 years ago
Solved

How do you record a returned payment in bank feeds due to incorrect bank details given?

I made a payment/sponsorship to a local club, and it has appeared back in 'deposit' section of bank feeds due to the club giving incorrect bank details.

How do I know record this? 

A transaction was recorded that the payment would have been matched to, but it is sitting in bank feeds as a deposit not a withdrawal.

  • Neil_M's avatar
    Neil_M
    6 years ago

    HI Bengen 

     

    On a purely functional level, for funds that have come in that are not related to a sale you can use the Receive Money function or a journal entry. These allow the funds coming in to be recorded into the file to match with your bank feeds transaction.

     

    If you weren’t sure as to which accounts to use, I recommend speaking with your accountant

1 Reply

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  • Neil_M's avatar
    Neil_M
    Former Staff
    6 years ago

    HI Bengen 

     

    On a purely functional level, for funds that have come in that are not related to a sale you can use the Receive Money function or a journal entry. These allow the funds coming in to be recorded into the file to match with your bank feeds transaction.

     

    If you weren’t sure as to which accounts to use, I recommend speaking with your accountant

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