RoxyAtButtery
4 years agoExperienced Cover User
Superannuation payment returned due to incorrect member account number
Hello. I have been trying to follow the instructions on how to reverse a super payment made through the MYOB super clearing house as one super fund payment out of 20 or 30 fund payments bounced back but I can't get it to work. The reversal of the transaction times out. Is there a better way to deal with returned super payments? Cheers, Roxy.
I find the whole reversal process to be more of a headache than it is worth
what I do is
1 create a liability account for incorrect super details (easier for audit)
2 receive money to bank account transaction allocated to this new account
3 Phone and get BPAY or bsb and account number details from Super fund for employer contribution
(can sometimes be found on their website)
4 Pay via Internet banking and allocate via spend money to incorrect super details account
Never had an issue with doing it this way