Incorrect Bank Feed Connection

Some years ago my predecessor connect the wrong bank to the wrong company. As a result the right company bank feed was cancelled and the wrong company was connected to the bank.

For me to be able to change this I have to be an owner of the company and at the same time MYOB has mentioned they could do this for me.  Until now I still not seen an email to action on this issue.  How do I rectify this issue.

Thanks

Fiona Truong