Forum Discussion

Baz1wa59's avatar
Baz1wa59
12 months ago

Macquarie Bankfeeds

Myob we really need to be able to call a person as I have the same problem with bank feeds on 2 Macquarie accounts and the Bank has assured me that at their end everything is good . Now all I get fr...
  • Celia_B's avatar
    Celia_B
    11 months ago

    Hi Acillea,

     

    Thank you for your post. We totally understand the urgency of your situation and we sincerely apologize if you are still experiencing issues on your bank feeds. As of this moment, due to technical issues Macquarie Bank Limited has not been able to provide MYOB with the Bank File containing transactions for account 30/11/23. Both Macquarie Bank & MYOB Data team are working on this and bank transactions will be delivered to your file as soon as the issue is resolved. As of this moment, it not possible for us to provide when it will be available on your bank feeds. Rest assured that once we have an update, we will inform our clients on this channel. 

     

    Meanwhile, if you have other questions or concerns, please feel free to contact us or create a new post. We are happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi All

 

We wanted to let you know that we're experiencing some delays with Macquarie bank feeds, which might have thrown a wrench in your plans. We're sorry for the inconvenience!

 

For the latest updates and information on when things will be back to normal, check out this link: https://status.myob.com/. Thanks for hanging in there while we get this sorted.

 

Best regards,

Doreen

SherylMack's avatar
SherylMack
Experienced Cover User
10 months ago

I went to the link and couldn't see any information at all about Macquarie.  I can see that this has been an ongoing issue with MYOB Bank Feeds and Macquarie.  Is this happening with other banks?

 

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