Forum Discussion

ExtalAluminium's avatar
ExtalAluminium
8 days ago

Major Bank Feed Issue

Hello all,    We just decided to use the Bank Feed function in MYOB AccountRight and EXACTLY what I feared has happened. The system has imported 6 months worth of Bank Feeds. These are all duplicat...
bankfeed
  • Genreve_S's avatar
    Genreve_S
    8 days ago

    Hi ExtalAluminium,

     

    There is a way to remove those transactions in bulk. To do this, you'll need to reach out to support to create a bank feed. You can get in touch by creating a support ticket from the MyAccount window or using live chat through MOCA.

     

    Regards,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
8 days ago

Hi ExtalAluminium,

 

There is a way to remove those transactions in bulk. To do this, you'll need to reach out to support to create a bank feed. You can get in touch by creating a support ticket from the MyAccount window or using live chat through MOCA.

 

Regards,
Genreve

ExtalAluminium's avatar
ExtalAluminium
3 days ago

Hi Genreve,

Thank you for your advice. Although the support team confirmed that there is no way to remove them in bulk. I am currently having to do them one by one. I'd like to also point out that it was the transactions appearing in the feeds that I'm trying to get rid of. These were not automatically recorded as transactions in my system. So the solution is to Right-Click and press "Hide Transaction." Apparently, this is the only way. Thanks anyway for your help.

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