MYOB payroll transactions not matching
Hi, Im having some confusing issues with Payroll and trying to match up in the bank feed. Previously they were all matching, but now when I hit match, 2 x payroll tranasctions come up that I dele...
Forum Discussion
Thanks for your post. I'd suggest going to Banking>>Find transactions>>locate a payroll transaction and click on the reference number to open. Then check the Payment method and Account. The Payment Method is determined by what has been selected in the employee card>>Payment details tab.
You can check the account linked to the Payment method in Accounting>>Manage linked accounts>>Payroll tab. If the payroll clearing account has been selected for the employee's chosen Payment method you can change it in Manage linked accounts to the bank account.
You can also use the Find transactions window to search for transactions posted to the payroll clearing account by clicking on the Debits & Credits tab and selecting the account in the Account search field.
Once you know which account the payroll transactions have been posted to I'll be happy to help with moving those amounts to the bank account.
Let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey,
Thanking you for your reply and help. I discovered that the payroll was coming from and going to the clearing account which I changed to the main account which was originally set up as a bank feed. Im not sure why it suddenly was going to the clearing account?? Anyway, could I have some advice on how to move these amounts to the main account please?
Another annoying issue (which Im not sure is a MYOB glitch), everytime I go to match payroll even now it matches up with these payroll transactions which equal 0.00. Ive tried to delete these payruns - but MYOB wont let me, it only lets me 'reverse pay' which I have done, then it duplicates the transaction and I am not allowed to delete and it STILL matches my payroll with these payruns which equal 0.00. Can you help me with this issue also? Many thanks, Heidi (Rat Race Garage)
