Forum Discussion
Sorry, the correct date is 25/9/25 not 2026. Again, how is this possible?
- Earl_HD1 day agoMYOB Moderator
Hi JoanEllen,
I can see why it’s confusing. A future-dated transaction can appear under outstanding deposits if it hasn’t been reconciled, so its appearance alone doesn’t necessarily mean the earlier reconciliation has changed. Please check the transaction date and reconciliation status, and confirm the statement date used for the report. You can also visit this help page for more information. Fixing out of balance bank reconciliations
If those details are correct but it still looks wrong, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
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