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kermie's avatar
kermie
Experienced Cover User
1 year ago
Solved

Reconcilliation date changed

Hi,   My last reconcilliation date was 31/1/25 but now when I go in it has changed to 30/6/2024. I thought it was because I had not upated my Financial Year, so I did, but it still has not changed...
  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi kermie,

    You can perform a future dated reconciliation to the year 2999. After completing this, immediately undo the reconciliation. This process can sometimes reset the last reconciled date to the correct one. You can also visit this related posts and help page that you may find helpful.

    Reconciliation reports with incorrect date
    Reconciling your bank accounts
    Editing Reconciliations
     

    If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MYOB Account.

    Regards,
    Earl

kermie's avatar
kermie
Experienced Cover User
1 year ago

Hi Earl,

 

Thank you so much for your response and help. 

 

I actually found out that it was not me or my system it was my accountant who had been playing around and they upset it, so now they got to fix.

 

At least I have your information in case it happens again and not my accountant.

 

Regards

Kermie

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi kermie,

We're glad to hear that it is now resolved. Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl

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