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r66's avatar
r66
Contributing Cover User
18 days ago

super payment

super payment on bank feed if try to allocate it puts bank out by that amount

on reconcile side it has been done by myob file

and  bank balances 

try to allocate it from bank feed and is out by that amount 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there r66,

     

    If you allocate a super payment transaction, it will only create a new transaction, and you'll be out by that amount. You'll need to match it instead. Make sure to undo the reconciliation that includes the super payment because it won't appear in the bank feed window if it's already reconciled or marked from the reconcile accounts window. Then match the transaction in the bank feed instead of allocating.

     

    Best regards,

    Doreen

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