The pay run was processed but manually entered into the bank for transferring to employees.
One employee had his payment split into two. When the two payments have come through the bank they do not match the payrun amount and so it will not match to it. How do I rectify this?
Hi Justine83
Thanks for your post and Welcome to MYOB Community Forum.
After the pay run was processed then paid in real life but the payment was split into two, in this case, you may need to split the pay run as well. You will need to reverse then reprocess the pay run based on how the payment was split. Once pay run is processed, you can match the payroll transaction to the bank feed transaction. The Help Article Fixing a pay will provide you the steps on how to reverse a pay.
Please let me know if you need further assistance.
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Best regards,
Doreen
