Westpac Bank feed delays?

Hi tb8,

Thanks for checking in on it. There haven’t been any reported delays with Westpac bank feeds. A handy place to keep an eye on things is the bank feed data frequency page, as that shows how feeds normally land. It also includes the steps for missing bank feed transactions, which is worth checking through. The timing can shift a bit from day to day depending on when we receive the file from the bank and how large that day’s file is, so some days it can show up earlier and some days a little later. If there’s still nothing after you’ve worked through the missing transaction steps, you can reach out to our team to have it checked. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

Cheers,

Doreen