Forum Discussion

sdjfh23908h's avatar
sdjfh23908h
Member
24 days ago

BEWARE: Extremely difficult and time wasting to cancel a subscription during the free trial period

When trying to cancel through the portal, the only available path is to call the number, however after multiple calls, a lot of my time wasted on hold and a request for callback I have still not been...
Harvest777's avatar
Harvest777
Experienced Cover User
17 days ago

I'm having difficulty getting my MYOB Business Lite subscription downgraded. Same story as above. Was on hold for 2 hours, finally got someone on the end of the phone that had no idea what they were doing then cut me off, despite taking my phone number to be able to call me back on in the event we got cut off. I was not once rude, polite conversation but NO HELP!!! Come on MYOB...you'll loose people to XERO. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home