Cancellation of MYOB Subscriptions
Why is it so hard to get help from MYOB??? I wish to cancel my subscriptions with MYOB effective immediately please. I have called the phone number to cancel (Tel: 1300 940 281) as well as tried Tel...
Forum Discussion
Mate, I feel your pain. I have been trying to downgrade since late April 2026. Finally thought we had it sorted mid June and have now been hit with another bill for the AccountRight Plus product (which was downgraded because it was so dang expensive!!) Have also had regular phone calls and online chat days trying to sort - not uncommon to loose 6 hours at a time ... and often several times a week. Currently on hold ... sitting at 4hrs 52mins so far today. Beyond peeved. Seriously had a gut full. They have us over a barrel, making it too hard to move elsewhere and too hard to stay! Good luck to you getting yours sorted.
Hi everyone,
I can see why this has been so inconvenient, especially after spending so long on hold trying to get this sorted.
Our support team is doing their best to work through all incoming requests as quickly as possible, but we know wait times have been longer than they should be.
If staying on the phone is too inconvenient, you can create a support ticket through My Account instead, and the team can pick it up from there.
Thanks for your patience while this is being worked through.
Regards,
Genreve
