Forum Discussion

JanLinsley's avatar
JanLinsley
10 months ago

One MYOB file of many won't open

I have several business files.  One won't open.  No error message.  Goes through to the login page but then it disappears.  I tried reloading the previous version and upgrading, but the same thing ha...
  • JanLinsley's avatar
    JanLinsley
    10 months ago

    I was unable to clear the cache (there was nothing where it should have been), so went back to a Hotfix from a 2022 version and that fixed the problem.  Thank you for your help.

JanLinsley's avatar
JanLinsley

I was unable to clear the cache (there was nothing where it should have been), so went back to a Hotfix from a 2022 version and that fixed the problem.  Thank you for your help.

Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi JanLinsley,

We're pleased to hear that you've successfully resolved the issue and appreciate you sharing how you did it. Feel free to reach out again if you have any more questions, and we'll be happy to assist you.

 

Regards,
Earl

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