Forum Discussion

Harvest777's avatar
Harvest777
Experienced Cover User
18 days ago
Solved

Cancellation of MYOB Subscriptions

Why is it so hard to get help from MYOB??? I wish to cancel my subscriptions with MYOB effective immediately please. I have called the phone number to cancel (Tel: 1300 940 281) as well as tried Tel...
  • DenisePalmer's avatar
    DenisePalmer
    21 hours ago

    Hi Sai

     

    I clicked on that link but I don't know where to go to reach the support team on this link you gave me.

     

    I am really hoping you will email me at -------------- so I can contact you as I am going around and around in circles, I just need someone to downgrade my five Myob files to read only, please contact me via email or call me on ------------ please. I really need help please. 

     

    Thanks Sai

DenisePalmer's avatar
DenisePalmer
Contributing User
21 hours ago

Hi Sai

 

I clicked on that link but I don't know where to go to reach the support team on this link you gave me.

 

I am really hoping you will email me at -------------- so I can contact you as I am going around and around in circles, I just need someone to downgrade my five Myob files to read only, please contact me via email or call me on ------------ please. I really need help please. 

 

Thanks Sai

Earl_HD's avatar
Earl_HD
MYOB Moderator
21 hours ago

Hi DenisePalmer,

That definitely sounds like a lot, especially when it feels like you’re being sent in circles.

We’re sorry for the confusion around how to reach the team. If you’re having trouble reaching them, there are other ways to get in touch with our team. You can reach them through Live Chat via our virtual assistant at myob.com/support, or submit a support case through myaccount.myob.com.

Regards,
Earl

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