ACC lump sum paid to staff member
Hi, ACC have just agreed to pay a staff member weekly compensation and have backdated the payments to the time of her accident, 3 pay cycles ago. We had already paid her those 3 times. The staff memb...
Forum Discussion
Her opening balance said 19 so will not let me add the 13.6 days as it gives an error message "Opening balance (days) can't be greater than Max days to accrue."
Hi WendyG1,
The error message indicates that the opening balance exceeds the maximum days allowed to accrue, which is likely due to the setup configuration. To look into this further and resolve it, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
