Forum Discussion
Hi rebeccaorgan,
If your employees are set up as cash payments but you're transferring their pay manually, you'll need to ensure the bank transfer is correctly allocated. Since you've been using the Electronic Clearing account, you'll need to download the bank file from MYOB and upload it to your bank. This will allow you to match the transaction in bank feeds and prevent duplication.
Here's a link that can assist you with this.
Regards,
Sai
- rebeccaorgan2 months agoContributing User
Hi Sai,
Thank you. So what should I be allocating the manual transfer to?
- Shella_A2 months agoMYOB Moderator
Hi there rebeccaorgan,
When transferring pay manually, you should allocate the transfer to the correct account. If the transfer is correctly allocated, it will match automatically. If you need further assistance, reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Regards,
Shella
- rebeccaorgan2 months agoContributing User
Hi Shella,
What is the correct account? If I add it to the payroll account then it throws that out, like it's been paid twice.
thank you
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