2 months ago
Asking for plan upgrade
Hi there Can anyone help. My problem is when I create a new pay run today, at step 2after calculation, when I press the next button, always pop out a small window asking me to upgrade to pay more e...
Hi janeflorist,
On your current subscription, you can only process payroll for up to 4 employees per month. For example, if you have already processed payroll for 4 employees prior to the current pay run, and now you are trying to process payroll for another 3 different employees, the system will count these additional employees as the 5th, 6th, and 7th employees. This is why you are seeing the warning message. To avoid this, you would need to either stay within the 4-employee limit or consider upgrading your subscription to accommodate more employees.
Regards,
Sai
Thank you Sai,
Normally there are 4 employees in my pay run. Now 2 of them left already, and one new employee join in, so my current pay run only have 3 employees, and I already marked the two (who are already left) employees inactived. That is to say, I only have 3 employees in my current pay run. Please help me.
Thank you soooo much.
Jane
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