Email pay slips no longer working
Until our last fortnightly pay run, I did not have any issue with emailing pay slips directly from MYOB. When trying to email the last pay run however, I got an error message saying;
"Failed to send emails to the following employees. Check to make sure you have entered a ‘Reply-to email address’ in Payroll settings, email defaults. This might be causing the error."
I had not changed anything in our settings since the previous pay run, but went into the Payroll setttings, email defaults and all appeared normal. I thought it must be a glitch with MYOB and was too busy to look further into it, so just manually downloaded and emailed pay slips to employees.
Now I've just processed another pay run and have the same error message come up when trying to email the pay slips.
Again, I've gone into the email settings and all is normal. I tried changing the email address to another one we use, but that did not work either.
Absolutely nothing was changed in any settings prior to the first time this error message appeared, why would this have started to happen all of a sudden?
I cannot manually download and email pay slips to employees every pay run!