Forum Discussion

KatieMcL's avatar
KatieMcL
Experienced User
2 months ago

Employee Pay accidentally deleted

MYOB PAYROLL ONLY - NZ  - 

My client did her payroll, and filed it to the IRD. 

The she realised an employee was incorrectly paid by quite a lot.

She went back into the pay run that had been filed, and deleted the employees incorrect payslip information.

I know I can fix the information at the IRD for her.

But how do I now correct the pay period in MYOB Payroll.

I could not quite understand the suggestions, particularly when one said to us the "Reverse" feature - I could not find any way to reverse.  If it is reversed, how does it get processed again.

Many thanks for any assistance. 

Cheers, Katie

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey KatieMcL,

     

    Good pick-up on the overpayment and on deleting the incorrect payslip in the filed run, plus lining up the IRD fix. To correct the MYOB side, you can record the pay for that period the usual way with the right figures. Before you do, remove the authorisation in the Payday filing window so the recorded run doesn’t shoot off to IRD while you sort the amendment. Once the corrected pay is sitting in MYOB, you can keep it recorded-only while you finish the IRD side, then reconnect when you’re ready. 

     

    Cheers,

    Doreen

  • KatieMcL's avatar
    KatieMcL
    Experienced User
    2 months ago

    Hi Doreen,

    Many thanks for your interest.  I am not fully understanding about correcting the MYOB side as you indicate.  My client had already sent the file, so I am not sure when you say I can record the pay for that period the usual way.   I do understand the rest... I think..!!  

    Sorry for the delay, a unexpected short trip to hospital interupted work flow. 

    Thanks again, Katie

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